We collect certain information or data about you when you use our website. This includes your IP address, details of which version of web browser you used and information on how you use the site – using cookies and page tagging techniques to help us improve the website.
This helps us to improve the site by monitoring how you use it. We can’t personally identify you using your data.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Any data you transmit is at your own risk.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
Disclosing your information
Links to other websites
Following a link to here from another website
Data Protection: Privacy Notice (Grenfell Tower Memorial Commission Secretariat)
This Privacy Notice explains how the Ministry of Housing, Communities & Local Government will use any information we collect about you.
1. What information do we collect about you?
We collect any relevant information from you, including personal information, when you enquire about the Grenfell Tower Memorial Commission.
Information collected may include your name, email or home address, mobile or landline phone number, and any other details regarding your personal situation that are relevant to us dealing with your enquiry.
2. How will we use the information we collect about you?
We will use information collected about you to help you access the services you have asked for and, where possible, to work with you to resolve the issue that you have approached us about. We will also use this information to send you regular updates about the Memorial Commission and its work, and on important information regarding the long-term future of the Grenfell Tower site.
We only ask for information that we need to enable us to fully answer your questions and provide you with the information that is relevant to your enquiry.
3. Which law allows us to use information about you?
You are entitled to be told what part of the law allows us to use the information about you. In our case we use Article 6(1)(e) of the General Data Protection Regulation. This means that it is necessary for us to collect, use and store your information in order to perform ‘a task carried out in the public interest.’
4. Will we share the information collected about you with anyone?
It depends on what you have asked us to help with. In order to help address your issue we may need to share some or all of the information we have about you with other relevant government departments or agencies, or with local authorities; or with one or more of the elected members of the Memorial Commission (this may be via the members’ personal email accounts); or occasionally we may need to share your information with private companies contracted to carry out necessary work on the Ministry’s behalf.
We may also need to share information we have about you, where necessary, to meet our legal responsibilities, for example to ensure that we have complied with our requirements to co-operate with the Public Inquiry.
If we have to share information that we have about you with anyone we will only give them what they need in order to assist you or to comply with our legal responsibilities. Where possible we will try to remove the details that might identify you personally, unless doing this would make it difficult for you to access the services you have requested.
5. How is the information collected about you stored?
Information collected about you is stored on a secure government IT system.
The exception to this, is where it is necessary to share your information with non-governmental organizations or persons (as per section 4 of this privacy notice).
Your information will not be sent overseas or used in any automated decision making.
6. How long will we keep the information collected about you?
We will keep information collected about you for as long as necessary to help you access the services which you approached us about and to help us in resolving any disputes that may arise from our assistance.
7. What are your rights regarding any personal information of yours that we hold?
The information we are collecting is yours, and you have considerable say over what happens to it. You have the right:
• to see what information of yours we hold;
• to ask us to stop using your information;
• to ask us to delete or correct your information in specific circumstances.
8. Who should you contact if you have any questions or requests regarding your personal information?
For any questions about how MHCLG is handling your personal information please contact the Grenfell Tower Memorial Commission Secretariat at
GTMCSecretariat@communities.gov.uk You can also contact MHCLG’s Data Protection Officer at email@example.com
9. How do you complain if you are not happy?
If you are unhappy with how any aspect of this privacy notice, or how your personal information is being processed, please contact our Data Protection Officer at: firstname.lastname@example.org
If you think we are not handling your information fairly or in accordance with the law, you also have the right to lodge a complaint with the independent Information Commissioner’s Office (ICO). You can contact the ICO via their website at https://ico.org.uk/make-a-complaint/your-personal-information-concerns/ or by telephone on 0303 123 1113.